1. Introduction
Welcome to The Hedge and Lawn Cutting Company. By using our services, you agree to the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Provided
We offer grass cutting, hedge trimming, and tree care services. Our team will perform the services as agreed upon during the booking process.
3. Liability
The Hedge and Lawn Cutting Company will take reasonable care when providing services; however, we cannot be held liable for any damage caused by existing conditions of the property, including but not limited to hidden obstacles, underground utilities, or weather-related issues.
We are not liable for any indirect, incidental, or consequential damages arising from our services.
Clients are responsible for ensuring that pets and children are kept away from the work area during service provision.
4. Payment Terms
A deposit may be required to secure your booking. All deposit payments are non-refundable unless otherwise stated in writing.
The remaining balance is due upon completion of the services.
We accept payment via cash, bank transfer, or other agreed-upon methods.
5. Cancellation Policy
Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee or loss of deposit.
6. Privacy Policy
The Hedge and Lawn Cutting Company is committed to protecting your privacy. We collect personal data solely for the purpose of providing our services and maintaining client relationships.
Personal data will not be shared with third parties without your consent, except as required by law.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve our services and user experience.
By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
8. GDPR Compliance
We comply with the General Data Protection Regulation (GDPR). You have the right to request access to your personal data, request corrections, or request the deletion of your data.
For any inquiries regarding your personal data or our privacy practices, please contact us directly.
9. Health and Safety
Client Responsibility: Clients must ensure that the area where services are to be performed is safe and free of hazards. Any potential hazards should be communicated to us prior to the service.
Compliance: Our team will adhere to all health and safety regulations during the execution of services, including the use of appropriate personal protective equipment (PPE).
10. Service Availability
Scheduling: Services are subject to availability. We will do our best to accommodate your requested date and time.
Weather Conditions: In the event of adverse weather conditions, we reserve the right to postpone services to ensure the safety of our team and the quality of our work.
11. Service Guarantee
Satisfaction Guarantee: If you are not satisfied with our services, please contact us within 24 hours of service completion. We will address your concerns and make reasonable efforts to resolve any issues.
12. Waste Disposal
Ownership of Materials: Any waste materials generated during the service (e.g., clippings, branches) will be removed from the site unless otherwise agreed upon in writing. Clients may incur an additional fee for waste disposal.
13. Force Majeure
Events Beyond Control: We will not be liable for any failure to perform our obligations under these terms if such failure results from events beyond our reasonable control, including natural disasters, pandemics, or civil disturbances.
14. Intellectual Property
Content Ownership: All content on our website, including text, images, logos, and designs, is the intellectual property of The Hedge and Lawn Cutting Company and cannot be used without permission.
15. Client Feedback
Reviews and Testimonials: We may request feedback from clients regarding our services. By providing feedback, you grant us the right to use your testimonial for promotional purposes.
16. Amendments
Modification of Services: We reserve the right to amend or modify our services and pricing at any time. Clients will be informed of any changes before the service is rendered.
17. Changes to Terms and Conditions
The Hedge and Lawn Cutting Company reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services will constitute acceptance of the new terms.
18. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about our terms and conditions or our services, please feel free to contact us.